Welcome to ICT Support Portal

Attention: To all System 21 users

There are many reasons why you should routinely clean up printer output, also known as spooled files, from your iSeries system - System 21. Spooled files take up disk space, they lead to clutter that makes it harder to find the output you want, and -- perhaps most important -- they take up active system resources.

TO DELETE ALL SPOOLED FILES:

1. Type in DLTSPLF *SELECT in the command bar and then press Enter.
2. Press F5 to refresh your screen, and then press F3 to exit.

TO SELECTIVELY DELETE SPOOLED FILES

1. To check the creation date of spooled files, press F11.
2. Type a '4' in the box next to the spooled file/s you want to delete, and then press Enter.
3. Press Enter to confirm deletion or F12 to return to change your choices.

Attention: To all IBM Notes users

If you are still receiving a Quota Warning Report after requesting for database compression, please delete more emails, especially older ones with large attachments, except for those that are dated this month. Please also empty your Trash folder after deleting emails.

If you are using the client application on your desktop or laptop, you can use the archive feature.

Please also take note that we are only compressing your database and the result is based on the number of emails you have deleted or archived.